Privacy Policy

1 Overview

RAD Consultants, LLC ("RAD Consultants," "we," "us," or "our") operates the website located at radconsultants.org (the "Site"). This Privacy Policy explains how we collect, use, and share information about you when you visit or interact with our Site.

By using this Site, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Site.

2 Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically.

Information you provide:

• Name, email address, company name, and message content when you submit our contact form
• Any other information you voluntarily share when communicating with us

Information collected automatically:

• IP address, browser type, operating system, and device identifiers
• Pages visited, time on site, referral source, and click behavior
• Cookie identifiers and similar tracking data (see Section 3)
• Company-level identification of visitors where technically possible

3 Cookies & Tracking Technologies

This Site uses cookies and similar technologies to operate, analyze, and improve your experience. Cookies are small data files stored on your browser that allow us and our partners to recognize you across sessions.

We use the following categories of cookies:

• Essential cookies — Required for the Site to function. These cannot be disabled.
• Analytics cookies — Help us understand how visitors use our Site. We use Cloudflare Web Analytics for this purpose, which is privacy-focused and does not fingerprint individual users.
• Marketing & tracking cookies — Used by third-party partners to identify visitors and support personalized outreach. See Section 4 for details.

4 Third-Party Services

We work with third-party services that may collect or process data about visitors to our Site. These include:

• RB2B (retention.com) — Visitor identification service that may associate your website activity with your email address or company using cookies and data from third-party networks. RB2B's data practices are governed by their Privacy Policy. You may opt out at https://app.retention.com/optout.
• Cloudflare Web Analytics — Privacy-respecting site analytics. Cloudflare does not use cookies or fingerprint users for this product. See Cloudflare's Privacy Policy.
• Google Fonts — Fonts served via Google's CDN may log your IP address. See Google's Privacy Policy.
• n8n (form submissions) — Our contact form submits data to an n8n automation workflow hosted on our infrastructure, which may route your inquiry to our CRM and email tools for follow-up.

Each third-party service operates under its own privacy policy and data practices, which we encourage you to review.

5 How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and deliver services you request
• To understand how our Site is used and improve its content and functionality
• To identify prospective clients who visit our Site and initiate outreach
• To send marketing communications to individuals who have expressed interest in our services (you may opt out at any time)
• To comply with applicable laws and protect our legal rights

We do not sell your personal information to third parties for their independent marketing purposes.

6 Data Sharing

We may share your information in the following limited circumstances:

• Service providers — Third-party vendors who help us operate our business (CRM, email, analytics), bound by confidentiality obligations
• Data partners — Partners like RB2B that help us identify and reach potential clients based on website activity
• Legal compliance — When required by law, court order, or to protect the rights and safety of RAD Consultants or others
• Business transfer — In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

7 Your Rights & Opt-Out Options

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you.

To opt out of marketing tracking: Visit https://app.retention.com/optout to opt out of the third-party visitor identification and marketing activities associated with this Site.

To opt out of email communications: Reply to any email we send with "unsubscribe" or contact us directly at the address below.

To manage browser cookies: You can configure your browser to block or delete cookies. Note that disabling cookies may impact Site functionality.

California residents may have additional rights under the CCPA, including the right to know what personal information is collected and to request deletion. To exercise these rights, contact us at the address below.

8 Data Security & Retention

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months. You may request deletion at any time by contacting us.

This Site is not directed to children under 13, and we do not knowingly collect personal data from minors.

9 Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or want to report a concern, please reach out:

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the Site after any updates constitutes acceptance of the revised policy.